Order Management

Meet the demands of today’s customers with personalized, predictive and unified commerce experiences

Loyalty in today’s world starts with customer-centric experiences that deliver the right product, through the right channel, with the speed and convenience that consumers expect. From click-to-deliver, get real-time visibility and actionable insights to source, promise, and fulfill orders all while delivering seamless shopping experiences to consumers. Discover how Blue Yonder’s order management capabilities can help you gain a competitive edge.

Blue Yonder Accelerates E-Commerce





Order & Fulfillment


Real-time Inventory Availability

Improve customer engagement and e-commerce conversion rates with real-time, location and enterprise level inventory availability data.

Omni-channel Fulfillment

Fulfill orders profitably and efficiently across your network based on cost, product selection, distance and more.

Drive E-Commerce Growth

Enable customized click-to-collect experiences by providing accurate promises and product availability.

Greater Order Visibility​

Deliver fulfillment transparency and accuracy by orchestrating orders with proactive actionable insights.

Personalized Commerce Experiences

Enable customers to locate and reserve products for purchase with a single view of inventory availability, at the location and enterprise levels.

Deliver the right product at the right time, through the right channel with speed and convenience.

Optimize the cost to fulfill based on location, cost of merchandise, product selection, profitability, transportation and supply chain costs.

Deliver personalized experiences from the start of the shopping journey based on customer preferences and behavior.

Ensure order and fulfillment accuracy with a single source of truth for all order transactions, including visibility at each step of the order lifecycle.

Leverage actionable dashboards and intuitive workflows to efficiently execute store fulfillment orders (curbside pick up, buy online pickup-in-store (BOPIS), ship from/to store, and same day delivery/last mile) with operational excellence to meet customer expectations.

Gain actionable insights from unsupervised learning algorithms to optimize your promising and fulfillment process.

Fulfill Your Commerce Potential with Blue Yonder

Improved customer experience (CX) 

Provide personalized shopping experiences that engage customers from the beginning of the shopping journey to increase conversion rates. 

Digital transformation

Integrate online shopping with in-store experiences for a seamless shopping journey that engages customers regardless of how they shop.

Improved speed and convenience options 

Give customers the ability to get the right product, at the right time, through their channel of choice (ship to home, BOPIS, curbside, standard shipping) while optimizing for costs.

Improved customer experience

Utilize the latest technologies and customer facing features to continuously meet evolving consumer expectations.

Faster integration

Surgically implement API-based microservices into existing solutions vs. rip and replace.

Operational excellence

Meet peak demands with a solution that is highly scalable, highly efficient and self-optimizing with data science.

Optimized Order Orchestration​

Use a single source of truth for order transactions to ensure order accuracy and expected fulfillment times

End-to-End Visibility

Harness real-time inventory visibility to better understand how much inventory is available and where in order to drive engagement rates and revenue

Improved Fulfillment ​

Reduce the cost to serve while meeting customer expectations with multi-factor optimization

Achieve a 394% Return on Investment with Luminate™ Solutions

A Leader in the 2022 SPARK Matrix™: Omnichannel Order Management Systems (OMS)

Walgreens Embarks on Digital Commerce Evolution with Blue Yonder

Built on Luminate

The World’s #1 Digital Fulfillment Platform

Latest Insights from Blue Yonder